SHIPPING POLICY

Last Updated: [28/02/2026]

We aim to process and ship orders efficiently and accurately. Order Processing Orders are processed within 1–3 business days Orders are not processed on weekends or holidays During peak seasons or promotional periods, processing times may be extended You will receive an order confirmation email upon purchase and a shipping confirmation email with tracking once your order has shipped.

Shipping Rates & Delivery Estimates Shipping costs are calculated at checkout based on carrier rates, destination, and selected shipping method.

Estimated delivery times:

Standard Shipping: 3–7 business days

Expedited Shipping: 1–3 business days

Delivery timeframes are estimates and not guarantees. Delays caused by carriers, weather, or external factors are outside of our control.

Incorrect Shipping Information: Customers are responsible for providing accurate shipping details. We are not responsible for orders shipped to incorrect addresses provided at checkout.

If you notice an address error, contact us immediately. Lost or Stolen Packages Once an order is marked as delivered by the carrier, Arema is not responsible for lost or stolen packages.

We recommend contacting the carrier directly to file a claim.